You have 7 days after receiving the package if you are not satisfied with the ordered product (s).
Select the replacement part from our webshop, send an e-mail to cnsnailsupply@gmail.com and return the product with your invoice.
You can bring the product to our store in person: 62 Bensham Grove, London, CR78DB, United Kingdom.
To validate the exchange, please keep the invoice and do not remove the product price tag!
In this case, you will bear the cost of return and reshipment.

REPLACEMENT OF DAMAGED PRODUCTS:

If we have sent a defective product or we have not received the ordered product, we will consider it defective.

Within 14 business days of receipt, please notify us at one of our contact details: email us at cnsnailsupply@gmail.com